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Frequently asked
Questions – FAQ

Short answers to important
questions about edupression.

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Everything you need to know about edupression

edupression is an app for internet-enabled devices (tablet, smartphone, laptop, PC) that offers its users digital psychotherapy. To access the app, users need a doctor’s prescription for edupression or must purchase the program. A one-time registration is then required. The contents of edupression were developed on a scientific basis and with a multidisciplinary team of doctors and psychologists to treat unipolar depression. They are based on the latest medical findings and include many elements of cognitive behavioural therapy. A total of 59 units with different topics are available to users. These units contain videos, information elements, quizzes and exercises.

edupression was not developed to replace other forms of therapy. The aim of edupression is to give people with depression access to therapeutic self-help in the simplest way possible.

According to current treatment guidelines, edupression can be prescribed either as a stand-alone therapy or as an add-on therapy to medication and/or conventional psychotherapy. It is best for patients to decide together with their practitioner which therapy is the right one and which components it includes.

With edupression, we want to bring more transparency to the treatment of depression. To this end, we offer our users various reports that are summarised in a digital folder. These include: the mood chart report, the PHQ-9 depression questionnaire and the N-back and Stroop report. Users can share the reports with their practitioners or family/friends. The reports can also be an important source of information for further treatment decisions.

edupression is suitable for people who have been diagnosed with unipolar depression, are at least 18 years old and understand German or English.

Experience shows that edupression should ideally be used 4 to 5 times a week for 10-15 minutes each time. The mood chart (daily log), on the other hand, should be completed daily in order to obtain as accurate an overview as possible of the course of therapy. The best time for the daily log is in the evening before going to bed.

Yes, but we recommend discussing this with a doctor. Further information on the scope of edupression can be found under Treating depression.

Yes, that is possible. Users of edupression can invite their practitioners directly via the app. The invitation is sent by email with a link to edupression. Practitioners can use the link to register and are then directly connected to the users. Via the connection on edupression, users can share their therapy status as well as reports and diagrams.

edupression can be used with all internet-enabled devices (tablet, smartphone, laptop/PC). For mobile devices (smartphone or tablet), edupression is available as an app via the Google Play Store or the Apple App Store (minimum requirement: see app stores).

To use edupression on a laptop/PC, you always need the latest version of a browser, e.g. Chrome, Firefox, Edge or Safari.

To register, users also need an email address that they can access. No special computer skills are required.

edupression places the highest value on data protection. All personal data is exclusively anonymised and stored in accordance with the GDPR guidelines. The data is stored in a secure and ISO-certified data centre in Austria. No data is stored on the device itself. Detailed information can be found in our privacy policy.

No, passing on access data for edupression is prohibited under the applicable contractual provisions. In addition, the contents of edupression psychotherapy, questionnaires, mood chart entries and reports are tailored to you personally. Disclosure would therefore lead to incorrect therapy results.

As a digital health application (DiGA), we are required to comply with BSI guideline TR-03161. This guideline mandates a higher level of security for the login process than a PIN sent via email can provide. We are therefore switching to a passkey or a password + TOTP—both methods are recognized by the BSI.

Using a passkey (e.g., Windows Hello, Touch ID, Face ID, or a password manager) or a password plus a 6-digit code from an authenticator app (e.g., Google Authenticator). Existing users will be guided through the setup process once during their next login.

A passkey replaces your password with a secure login method using your device—such as a fingerprint, facial recognition, or device PIN. You can use Windows Hello, Touch ID, Face ID, or a password manager, for example. Passkeys cannot be stolen through phishing or data breaches.

TOTP is a 6-digit one-time code that is generated every 30 seconds. You install a free authenticator app (e.g., Google Authenticator, Microsoft Authenticator, Aegis, Authy) and scan a QR code once. When logging in, you enter the current code after your password. (TOTP stands for “Time-based One-Time Password.”)

The PIN sent via email will no longer be used. The next time you log in, you’ll go through a one-time setup process for the new method—after that, the login will be automatic and faster than before.

We are not currently aware of any risks or side effects of edupression. If you experience any side effects while using edupression, e.g.

  • being overwhelmed by the wealth of information or
  • being disappointed with the content or your therapy progress,

we recommend interrupting therapy and talking to your practitioner. edupression cannot replace a personal conversation like this.

Contact

A question of yours has not yet been answered? We will be happy to answer it by message or phone call.

Phone and WhatsApp:
+49 151 55690860