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Frequently asked
Questions – FAQ

Short answers to important
questions about edupression.

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Everything you need to know about edupression

edupression is an app for internet-enabled devices (tablet, smartphone, laptop, PC) that offers its users digital psychotherapy. To access the app, users need a doctor’s prescription for edupression or must purchase the program. A one-time registration is then required. The contents of edupression were developed on a scientific basis and with a multidisciplinary team of doctors and psychologists to treat unipolar depression. They are based on the latest medical findings and include many elements of cognitive behavioural therapy. A total of 59 units with different topics are available to users. These units contain videos, information elements, quizzes and exercises.

edupression was not developed to replace other forms of therapy. The aim of edupression is to give people with depression access to therapeutic self-help in the simplest way possible.

According to current treatment guidelines, edupression can be prescribed either as a stand-alone therapy or as an add-on therapy to medication and/or conventional psychotherapy. It is best for patients to decide together with their practitioner which therapy is the right one and which components it includes.

With edupression, we want to bring more transparency to the treatment of depression. To this end, we offer our users various reports that are summarised in a digital folder. These include: the mood chart report, the PHQ-9 depression questionnaire and the N-back and Stroop report. Users can share the reports with their practitioners or family/friends. The reports can also be an important source of information for further treatment decisions.

edupression is suitable for people who have been diagnosed with unipolar depression, are at least 18 years old and understand German or English.

edupression can be prescribed to you after diagnosis or you can buy it. In both cases, you will receive an activation code that you enter into the edupression app to use it for 3 months. You can find more information under How to get edupression.

Experience shows that edupression should ideally be used 4 to 5 times a week for 10-15 minutes each time. The mood chart (daily log), on the other hand, should be completed daily in order to obtain as accurate an overview as possible of the course of therapy. The best time for the daily log is in the evening before going to bed.

Yes, but we recommend discussing this with a doctor. Further information on the scope of edupression can be found under Treating depression.

The cost for 3 months of edupression use is 193.32 CHF.

When prescribed for the first time, edupression is covered under the mandatory health insurance (OKP) as part of basic coverage. And there’s no copay for you.

Of course, you can also purchase and use edupression® as a self-paying user. You can also easily renew and prolong your edupression® therapy once it expires.

To do so, simply send your purchase request to MediService AG (contact@mediservice.ch). MediService will issue you an invoice and send you the activation code. And you’re all set to go.

No, there is no right of return after the purchase of edupression.

edupression can be used on any internet-enabled device (tablet, smartphone, laptop/PC). For mobile devices (smartphones or tablets), edupression is available as an app through the Google Play Store or the Apple App Store (minimum requirement: Android 14 or iOS 18).

On a laptop or PC, the latest version of a web browser is always required to use edupression.

To register, users also need an email address they can access. No special computer skills are required.

edupression places the highest value on data protection. All personal data is exclusively anonymised and stored in accordance with the EU GDPR and the Swiss Data Protection Act nDSG guidelines. The data is stored in a secure and ISO-certified data centre in Austria. No data is stored on the device itself. Detailed information can be found in our privacy policy.

No, passing on access data for edupression is prohibited under the applicable contractual provisions. In addition, the contents of edupression psychotherapy, questionnaires, mood chart entries and reports are tailored to you personally. Disclosure would therefore lead to incorrect therapy results.

We are not currently aware of any risks or side effects of edupression. If you experience any side effects while using edupression, e.g.

  • being overwhelmed by the wealth of information or
  • being disappointed with the content or your therapy progress,

we recommend interrupting therapy and talking to your practitioner. edupression cannot replace a personal conversation like this.

Contact

A question of yours has not yet been answered? We will be happy to answer it by message or phone call.

Phone and WhatsApp:
+49 151 55690860