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Frequently asked
Questions – FAQ

Short answers to important
questions about edupression.

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Everything you need to know about edupression

edupression is an app for internet-enabled devices (tablet, smartphone, laptop, PC) which offers its users digital therapy for depression. To access the app, users need a doctor’s prescription for edupression or must purchase the program. A one-time registration is then required. The contents of edupression were developed on a scientific basis and by a multidisciplinary team of doctors and psychologists for adults experiencing mild to moderate unipolar depressive episodes. They are based on current medical findings and include many elements of cognitive behavioural therapy. A total of 59 units with different topics are available to users. These units contain videos, information elements, quizzes and exercises.

edupression was not developed to replace other forms of therapy. edupression aims to provide people with depression with access to digital therapeutic support in the simplest way possible.

edupression can be used as a temporary measure until psychotherapy begins, or as a complement to ongoing psychotherapy. Patients are best placed to decide, together with their treating professionals, which therapy is right for them and what components it should include.

With edupression, we want to bring more transparency to the treatment of depression. To this end, we offer our users various reports that are summarised in a digital folder. These include: the mood chart report, the PHQ-9 depression questionnaire and the N-back and Stroop report. Users can share the reports with their treating professionals, family or friends. The reports can also be an important source of information for further treatment decisions.

edupression is suitable for adults aged 18 and over who have been diagnosed with a mild to moderate unipolar depressive episode. edupression is available in Switzerland in German, English, French and Italian.

edupression can be prescribed by a doctor following diagnosis, or you can purchase it yourself. In both cases, you will receive an activation code that you enter into the edupression app to use it for the intended 90-day treatment period. You can find more information under How to get edupression.

Experience shows that edupression should ideally be used 4 to 5 times a week for 10-15 minutes each time. The mood chart (daily log), on the other hand, should be completed daily in order to obtain as accurate an overview as possible of the course of therapy. The best time for the daily log is in the evening before going to bed.

Yes. Any combination with medication should be discussed with your treating doctor. Further information on the scope of edupression can be found under Treating depression.

The cost for 3 months of edupression use is CHF 193.32.

Subject to the applicable conditions, the costs of edupression may be covered by compulsory health insurance (OKP) if prescribed by a doctor. The applicable MiGeL limitations apply.

Of course, you can also purchase and use edupression® as a self-paying user. You can also easily renew and prolong your edupression® therapy once it expires.

To do so, simply send your purchase request to MediService AG (contact@mediservice.ch). MediService will issue you an invoice and send you the activation code. And you’re all set to go.

No, there is no right of return after the purchase of edupression.

edupression can be used on any internet-enabled device (tablet, smartphone, laptop/PC). For mobile devices (smartphones or tablets), edupression is available as an app through the Google Play Store or the Apple App Store (minimum requirement: Android 14 or iOS 18).

On a laptop or PC, the latest version of a web browser is always required to use edupression.

To register, users also need an email address they can access. No special computer skills are required.

Data protection is a high priority at edupression. All personal data is exclusively anonymised and stored in accordance with the EU GDPR and the Swiss Data Protection Act (FADP). The data is stored in a secure and ISO-certified data centre in Austria. No data is stored on the device itself. Detailed information can be found in our privacy policy.

No, passing on access data for edupression is prohibited under the applicable contractual provisions. In addition, the contents of therapy with edupression, questionnaires, mood chart entries and reports are tailored to you personally. This could result in the recorded results and progress data being attributed to the wrong person, meaning they could no longer be reliably interpreted from a medical perspective.

Using edupression may cause distress, for example due to upsetting topics or disappointment if the hoped-for benefits do not materialise. If you experience any side effects while using edupression, e.g.

  • being overwhelmed by the wealth of information or
  • being disappointed with the content or your therapy progress,

we recommend interrupting therapy and speaking to your treating healthcare professionals. edupression cannot replace a personal conversation like this.

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